Responsible Gaming at cbt88

🛠️Your Responsible Gaming Tools

cbt88 offers six practical tools to help you manage your gambling activity. These can be activated at any time by contacting our support team.

🔞Age Restriction — 21+ Only

cbt88 enforces a strict minimum age of 21 for all players. This is not merely a policy — it is a core commitment to protecting young people in Bangladesh from the potential harms of gambling. Age verification is conducted as part of the KYC process, which is required before any withdrawal can be processed.

If cbt88 has reasonable grounds to doubt a Player's stated age at any point, we reserve the right to suspend the account and require additional documentation before allowing further play. Any winnings accrued during an unverified period may be withheld pending verification. Accounts found to belong to players under 21 will be permanently closed and any balance forfeited.

🔍Recognising Problem Gambling

Problem gambling can develop gradually and is often difficult to recognise from the inside. The following warning signs may indicate that gambling is becoming a problem rather than a leisure activity:

• Gambling with money set aside for rent, food, utility bills, or other essential expenses — or borrowing money specifically to gamble.
• Spending significantly more time gambling than originally planned, or feeling unable to stop playing even when you want to.
• Chasing losses — placing larger or more frequent bets in an attempt to recover money previously lost.
• Hiding your gambling activity from family or friends, or lying about the amount of time or money spent gambling.
• Feeling restless, irritable, or anxious when not gambling, or using gambling as a way to cope with stress, loneliness, or depression.
• Neglecting work, studies, family responsibilities, or personal health as a result of time spent gambling.

If you recognise any of these signs in your own behaviour, we encourage you to use our self-exclusion or deposit limit tools immediately, and to contact our support team. cbt88 takes problem gambling seriously and our team is trained to assist without judgement.

✅How to Stay in Control

Responsible gambling starts with small, consistent habits. These five steps form the foundation of a healthy relationship with online gaming:

1. Set a budget before every session. Decide in advance the maximum amount you are willing to lose that day, and treat it as an entertainment cost — not an investment with an expected return.
2. Use our deposit limit tool. Having a hard cap enforced by the platform removes the temptation to override your own budget in the heat of the moment.
3. Take regular breaks. Step away from your device every 30-45 minutes. A short break restores perspective and reduces the cognitive fatigue that leads to poor betting decisions.
4. Never gamble under the influence of alcohol or when emotionally distressed. Impaired judgement is a leading factor in problem gambling episodes. If you are having a bad day, close the app.
5. Talk to someone you trust. If gambling is causing stress in your life, sharing that with a trusted family member or friend in Bangladesh can provide relief and accountability that no platform tool can replace.

🚫How to Request Self-Exclusion

Self-exclusion is the most powerful tool available to players who feel their gambling is out of control. The process on cbt88 is straightforward and takes effect within one business day:

1. Contact the cbt88 support team by email at [email protected]. State clearly in your message that you are requesting self-exclusion and specify the period you want (30 days, 3 months, 6 months, 12 months, or permanent).
2. Our team will verify your identity using your registered mobile number and confirm the exclusion request before actioning it.
3. Once confirmed, your account will be suspended, all open sessions terminated, all pending marketing cancelled, and your profile flagged to prevent new registrations from the same device.
4. You will receive a confirmation message to your registered mobile number once exclusion is active. Any funds remaining in your account at the time of exclusion will be held securely and released to you upon verified request after the exclusion period ends.

👨‍👩‍👧Protecting Young People

If you share a device or internet connection with younger family members, we strongly recommend using parental control software to prevent access to online gambling sites. Many Bangladeshi mobile operators offer family safety features that can restrict access to gambling categories at the network level. Contacting your mobile provider — whether that is Grameenphone, Robi, Banglalink, or Teletalk — to enquire about such features is a simple and effective step.

cbt88 also encourages adults who manage shared family devices to keep their account credentials private — never share your cbt88 username or password with anyone, including family members. Your account is your responsibility, and access by an underage person using your credentials may result in consequences for your account.

📞Getting Help and Support

If you feel that gambling is negatively affecting your finances, relationships, work, or mental health, please do not wait — reach out for help now. cbt88's support team is available around the clock (Bangladesh Standard Time, UTC+6) and is trained to handle responsible gaming enquiries with full confidentiality and zero judgement. You will not lose your account, face any penalty, or receive any negative consequence simply for asking for help.

Email our support team (plain text — not a clickable link): [email protected]