cbt88 Privacy Policy

1Introduction

This Privacy Policy ("Policy") describes how cbt88 ("Platform", "We", "Us", "Our") collects, uses, stores, and discloses personal data when you ("User", "Player", "You") access or use the cbt88 website and any associated services, including account registration, depositing, wagering, withdrawal, bonus redemption, and customer support. By registering an account or continuing to use the cbt88 platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

cbt88 is committed to handling all personal data with transparency, integrity, and proportionality. We collect only the data necessary to provide our services, fulfil our legal obligations, and improve the player experience. We do not sell, rent, or trade personal data with third parties for commercial marketing purposes.

2Our Privacy Commitments

The six principles below define how cbt88 approaches data privacy for every player on the platform.

3Information We Collect

cbt88 collects personal data in the following categories. The specific data collected depends on the nature of your interaction with the platform:

• Registration data: your mobile phone number, chosen username, and date of birth provided when you create a cbt88 account. A mobile number is required as the primary account identifier.
• KYC verification data: government-issued photo identification (such as a National ID card or passport) and proof of payment method ownership (such as a screenshot confirming your registered bKash or Nagad wallet number). KYC data is collected only when a withdrawal is requested.
• Transaction data: deposit and withdrawal records, amounts, timestamps, and the payment methods used. This data is retained to fulfil our anti-money-laundering obligations and to resolve transaction disputes.
• Gameplay data: records of games played, wagers placed, wins and losses, bonus activity, and session durations. This data personalises your experience, detects problem gambling patterns, and helps investigate disputes.
• Technical and device data: IP address, device type, operating system, browser type, and session logs collected automatically when you access cbt88. This helps maintain platform security, detect fraud, and diagnose technical issues.

We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is reasonably required for age and identity verification.

4How We Use Your Information

Personal data collected by cbt88 is used only for the following documented purposes:

• To create and manage your cbt88 account, verify your identity and age, and provide access to casino games, sports betting, and all associated platform services.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer, and to maintain accurate financial records in compliance with applicable anti-money-laundering regulations.
• To communicate with you regarding account activity, transaction confirmations, security alerts, and promotional offers you have opted into. You may stop marketing communications at any time by contacting our support team.
• To detect, investigate, and prevent fraudulent transactions, money laundering, underage access, and other activities that violate our Terms or applicable law.
• To monitor gameplay patterns in order to identify potential problem gambling behaviour and provide timely responsible gaming support, including self-exclusion and deposit limit tools, to Players who may need them.
• To improve platform performance, game offering, and user experience by analysing aggregated and anonymised usage data. Individual Players are not identified in such analysis.

5Legal Basis for Processing

cbt88 processes personal data on the following legal bases. Where more than one basis applies, all relevant bases are noted:

• Contractual necessity: processing your registration data, KYC information, transaction data, and gameplay records is necessary to perform our contract with you and to provide the cbt88 service you signed up for.
• Legal obligation: certain activities — including identity verification, anti-money-laundering record-keeping, and cooperation with law enforcement — are required by applicable law and we have no discretion to avoid these.
• Legitimate interests: processing technical and device data for fraud prevention, platform security, and service improvement is carried out on the basis of cbt88's legitimate business interests, provided those interests do not override your data protection rights.
• Consent: where we send promotional communications or use optional cookies, we do so on the basis of your consent. You may withdraw consent for marketing at any time. Withdrawal does not affect the lawfulness of prior processing.

6Sharing Your Information

cbt88 does not sell personal data. We share data only in the following limited circumstances, and always with appropriate safeguards in place:

• Payment processors: transaction data is shared with payment service providers including bKash, Nagad, Rocket, and Upay solely to process deposits and withdrawals. These providers are contractually required to maintain data security.
• KYC and identity verification partners: identity documents submitted for KYC may be processed by a contracted third-party verification service. Such partners process data only as directed by cbt88 and are prohibited from using it for any other purpose.
• Law enforcement and regulatory authorities: cbt88 will disclose personal data to competent authorities in Bangladesh or elsewhere when legally required — for example, in response to a court order, regulatory investigation, or law enforcement request related to suspected financial crime.
• Business transfers: in the event of a merger, acquisition, or sale of cbt88's business, personal data held by the platform may be transferred to the acquiring entity. Players will be notified of any such transfer and any resulting change to this Policy.

7Cookies and Tracking Technologies

cbt88 uses cookies and similar tracking technologies to operate the platform, maintain session security, and understand how Players use our services. The following types of cookies may be in use:

• Essential cookies: required for the platform to function. They maintain your login session, remember your language preference, and secure your account. Essential cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies: collect anonymised information about how Players navigate cbt88 — such as which pages are visited most often. This helps us improve the platform and is used only in aggregated, non-identifiable form.
• Preference cookies: remember optional settings you have chosen, such as display preferences. They are not required for platform operation and can be cleared via your browser settings without affecting account access.

You can manage cookie preferences through your device's browser settings. Note that disabling essential cookies will prevent you from logging in and using the platform. cbt88 does not use third-party advertising cookies or cross-site tracking pixels.

8Data Retention

cbt88 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, comply with applicable legal obligations, or resolve disputes and enforce agreements.

Account and KYC data is retained for a minimum of five years following account closure, in line with anti-money-laundering best practices. Transaction records are retained for a minimum of five years from the date of the transaction. Anonymised gameplay analytics data may be retained indefinitely. When retention periods expire, data is securely deleted or irreversibly anonymised.

9Your Rights Over Your Personal Data

Subject to applicable law and our legal retention obligations, you have the following rights in relation to the personal data cbt88 holds about you:

• Right of access: you may request a copy of the personal data cbt88 holds about you. We will respond within a reasonable period in a commonly used electronic format.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may ask us to correct or update it. We will action valid rectification requests promptly.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. We cannot delete data we are legally required to retain.
• Right to restrict processing: in certain circumstances — for example, where you contest the accuracy of data or object to our use of it — you may ask us to suspend processing while the matter is resolved.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that took place before withdrawal.

To exercise any of the above rights, contact the cbt88 support team using the email address shown at the bottom of this page. Please include your registered mobile number so we can verify your identity before actioning your request. We aim to acknowledge all rights requests within 5 business days.

10Security Measures

cbt88 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include SSL encryption across the full platform, access controls limiting data access to authorised personnel only, secure storage protocols for identity documents and payment records, and regular security reviews of platform infrastructure.

No data transmission over the internet or electronic storage method is 100% secure. While cbt88 uses all commercially reasonable means to protect your personal data, we cannot guarantee absolute security. In the event of a data breach likely to result in risk to your rights, we will notify affected Players without undue delay and take all steps required to contain and remediate the breach.

11Third-Party Links and Services

The cbt88 platform may reference or display the names of third-party services such as payment providers (bKash, Nagad, Rocket, Upay) and game studios (Pragmatic Play, Evolution Gaming, Spribe, Ezugi). These providers operate under their own privacy policies. cbt88 is not responsible for the data practices of any third-party service. Where you interact directly with a third-party payment provider to initiate a deposit or withdrawal, that provider's privacy policy governs the data they collect from that interaction.

12Children and Minors

cbt88 does not knowingly collect personal data from any person under the age of 21. The platform is strictly for adults aged 21 and above. Age verification is a mandatory step of the KYC process. If cbt88 discovers that personal data has been collected from a person under 21, that data will be deleted immediately, the account permanently closed, and any balance forfeited. If you believe a minor has registered on cbt88, please contact our support team immediately.

13Changes to This Privacy Policy

cbt88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Material changes will be communicated to active Players via their registered mobile number or by a prominent notice on the platform. The date shown at the top of this page reflects when the Policy was last updated. We encourage you to review this Policy periodically. Continued use of cbt88 after any update constitutes acceptance of the revised Policy.

14Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a privacy concern, please contact the cbt88 support team. Our team is available around the clock in line with Bangladesh Standard Time (BST, UTC+6) and will respond to privacy-related enquiries promptly.

Email (plain text — not a clickable link): [email protected]